Christmas at Kew Tickets and Dates

Kew Gardens, Victoria Gate, Richmond TW9 3JR

Be sure to select the right entry gate, date and time slot as we are not able to offer exchanges or refunds for unwanted tickets or tickets bought in error. Please note: This is a ticket for Christmas at Kew only and does not permit daytime entry to Kew Gardens. You can add on a discounted ticket to Kew Gardens at the next stage. Trails start between 4.20pm and 8pm. The Gardens close at 10pm

Select your date from the calendar below. Green = off peak Pink = peak

More Information about Christmas at Kew

Ticket details

All tickets are subject to a single transaction charge of £2.
All guests, including children under 4yrs, must have their own valid ticket in order to gain entry into the event. You must bring either a printed copy or display the ticket on your phone.
Children under 16 must be accompanied by an adult.
Kew members may purchase up to 14 tickets at the discounted rate.
Disabled ticket holders are entitled to one free ticket for an essential carer or companion.
Tickets are available to purchase online until 2pm on the day of the event.
Filming and photography may be taken for promotional purposes at the event.
Please note last entry to Christmas at Kew is 8:20pm and 7:20pm on Christmas eve

Want to know where to eat, park, use the toilet or more about the trail? Read our handy guide on everything you need to know about Christmas at Kew

Covid-19 (Coronavirus) notice

The safety and wellbeing of our visitors is our priority. We are continually monitoring and responding to the evolving pandemic guidance.
In order to maintain everyone's safety, we have:
• Added extra time slots to manage crowds
• Revised the trail route to manage the flow
• Implemented additional cleaning across the route every night
Should the event be cancelled, you will be notified and offered an alternative date or full refund.
If you are unable to attend due to government guidance, please contact to discuss your options.

Cancellations, exchanges and refunds

We are not able to offer refunds, duplicates or exchanges or unwanted tickets or tickets bought in error.

This is an outside event, and cancellations will not be offered in the event of poor weather.

If extreme, unsafe weather conditions force us to cancel the event, you will be offered an alternative date. We will communicate any cancellations by 2pm on the day of the event. You will be notified by email with your options.

Refunds are dealt with on a case-by-case basis. If you are due a refund, you must return the ticket to us within 28 days of the event date.

Contact to discuss any options.

We will review and further updates will be given in the normal course of our correspondence with you.

Visiting Kew Gardens

This ticket does not include entry to Kew Gardens during the daytime.

If you have a Christmas at Kew ticket, you add on a reduced-entry price ticket to visit Kew Gardens.

Please note: If you are including a visit to Kew Gardens in the daytime, you will need to exit the gardens at 3pm (last entry 2pm) and then re-enter the trail at your designated entry gate and time.

Find out more with our guide to everything you need to know about Christmas at Kew.