Christmas at Kew Tickets and Dates
Kew Gardens, Victoria Gate, Richmond
Tickets for Victoria Gate: Main entrance
Tickets for Elizabeth Gate
Tickets for Brentford Gate - with car parking
Be sure to select the right entry gate, date and time slot as we are not able to offer exchanges or refunds for unwanted tickets or tickets bought in error. Please note: This is a ticket for Christmas at Kew only and does not permit daytime entry to Kew Gardens. You can add on a discounted ticket to Kew Gardens at the next stage. Trails start between 4.20pm and 8pm. Christmas at Kew closes at 10pm (9pm close Christmas eve) with last entry at 8:20pm and 7:20pm on Christmas eve.
Select your date from the calendar below. Green = off peak Pink = peak
All tickets are subject to a single transaction charge of £2.50.
All guests, including children under 4yrs, must have their own valid ticket in order to gain entry into the event. You must bring either a printed copy or display the ticket on your phone.
Children under 16 must be accompanied by an adult.
Kew members may purchase up to 14 tickets at the discounted rate.
Disabled ticket holders are entitled to one free ticket for an essential companion.
Tickets are available to purchase online until 2pm on the day of the event.
Filming and photography may be taken for promotional purposes at the event.
Please note last entry to Christmas at Kew is 8:20pm and 7:20pm on Christmas eve
Want to know where to eat, park, use the toilet or more about the trail? Read our handy guide on everything you need to know about Christmas at Kew
Cancellations, exchanges and refunds
We are not able to offer refunds, duplicates or exchanges on unwanted tickets or tickets bought in error.
This is an outside event, and cancellations will not be offered in the event of poor weather.
If extreme, unsafe weather conditions force us to cancel the event, you will be offered an alternative date. We will communicate any cancellations by 2pm on the day of the event. You will be notified by email with your options.
Refunds are dealt with on a case-by-case basis. If you are due a refund, you must return the ticket to us within 28 days of the event date.
Contact seetickets.com to discuss any options.
We will review and further updates will be given in the normal course of our correspondence with you.
Accessibility - Quiet Access sessions
These sessions are suitable for visitors with hidden disabilities, such as autism, to make for a more comfortable visit whilst still benefiting from the sensory elements of Christmas at Kew. We ask that other visitors respect the quiet sessions and do not book during these limited time slots.
When arriving at Victoria Gate for these sessions, please make yourself known to one of our Christmas at Kew staff.
To book these sessions please use this LINK
Please note this is a one-way outdoor trail of approximately 3km in distance.
Due to the nature of the trail and Kew Gardens, there are very limited under-cover areas, so please dress appropriately.
Visiting Kew Gardens
This ticket does not include entry to Kew Gardens during the daytime.
If you have a Christmas at Kew ticket, you can add on a reduced-entry price ticket to visit Kew Gardens.
Please note: If you are including a visit to Kew Gardens in the daytime, you will need to exit the gardens at 3pm (last entry 2pm) and then re-enter the trail at your designated entry gate and time.